Why hasn’t Your Ford SYNC Radio No Sound? How to Fix It!

Ford SYNC is a sophisticated infotainment system that provides users with a range of features, including advanced voice recognition, hands-free calling, and music streaming.

Unfortunately, a common issue with this system is no sound coming from the radio. This problem can be caused by several reasons: dead battery, software glitch, damaged fuse, and others.

This article will discuss the possible causes of the no-sound issue in Ford SYNC radios and share some tips on how to fix the issue.

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Reasons for Ford Sync Radio No Sound with Problems & Solutions

There can be multiple factors causing the issue. Some of them are given below with possible fixes:

#1 – Audio Settings

Sometimes the cause of the Ford Sync radio’s no sound problem is simply the audio settings. It is possible that the audio may be muted or turned off from the settings menu.

The Fix:

If the Ford Sync radio no sound problem is caused by the audio settings, you can fix it by following these steps:

  • Locate the Settings button on the infotainment system and tap it.
  • Look for an option labeled Audio or Sound and select it.
  • Check that the volume is turned up to an adequate level. You can increase it by tapping the volume up button until you hear sound coming from the speakers.
  • Ensure that the audio is not muted. If it is, tap the mute button to unmute the audio.
  • Test whether the sound has been restored by playing music or any audio file.

#2 – Dead Battery

Just like any other battery, the battery that powers your Ford Sync system will gradually lose its power and voltage over time. If the battery is dead, the system will not be able to play any sound.

The Fix:

Here are the steps to follow:

  • Connect the battery with the multimeter and check the reading. If it shows less than 12 volts, your battery has low voltage.
  • Put the battery on charging and leave it for a few minutes.
  • Then, recheck the voltage. If it still shows less than 12 volts, it means that the battery is bad and needs to be replaced.

#3 – Software Glitch

Ford Sync is a sophisticated system that relies on both software and hardware components. Sometimes, the system may experience software glitches that may affect its performance and lead to sound issues.

The Fix:

If the Ford Sync radio’s no sound issue is caused by a software glitch, you can try to fix it by restarting the system.

  • Turn off the engine and remove the key from the ignition.
  • Open the hood of the car and locate the battery.
  • Use a wrench to remove the negative battery cable from the battery terminal. Be sure to hold the cable by the insulated portion to prevent electric shock.
  • Wait for 5-10 minutes before reconnecting the negative battery cable to the battery terminal. This will give the system time to reset.
  • Start the engine and check whether the sound has been restored.

#4 – Damaged Fuse

Fuses are devices designed to protect electrical circuits from excessive current flow that can damage the circuit or cause a fire.

When a fuse burns out in the circuit that powers the sound system in your Ford, you will experience the radio turning on but no sound coming out.

The Fix:

If you are experiencing the Ford radio turning on but no sound due to burnt fuses, here are the steps to fix it:

  • Turn off the engine and remove the key from the ignition.
  • Locate the fuse box in your vehicle. The location of the fuse box may vary depending on the year and model of your vehicle. Refer to your owner’s manual for the location of the fuse box.
  • Check the fuses related to the sound system. Look for any fuses that appear to be burnt or damaged.
  • If you find burnt or damaged fuses, replace them with a new fuse with the same amperage rating. You can purchase replacement fuses at any auto parts store.
  • Once you have replaced the fuses, turn on the vehicle and test the sound system to ensure it is working properly.

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#5 – Wiring and Connections

Wiring and connection issues can also cause the Ford Sync radio no sound problem. In some cases, the wiring or connections may have become damaged, loose, or disconnected, leading to no power getting to the speakers.

The Fix:

If the Ford Sync radio no sound issue is caused by wiring and connection issues, you can follow these steps to fix it

  • Turn off the engine and remove the key from the ignition.
  • Open the hood of the car and locate the battery.
  • Use a wrench to remove the negative battery cable from the battery terminal.
  • Check all the wiring and connections associated with the sound system, including the head unit, amplifier, and speakers. Ensure that all the connections are secure and that none of the wiring is damaged or disconnected.
  • Tighten any loose connections and replace any damaged wiring.
  • Reconnect the negative battery cable to the battery terminal.
  • Start the engine and check whether the sound has been restored.

#6 – Faulty Knob

Over time, volume knobs can become dirty or sticky, and the build-up of dirt and grime can cause the knob to malfunction. A faulty volume knob can result in situations where the device powers up, but no sound can be heard from the speakers.

The Fix:

To fix a dirty or sticky volume knob in your electronic device or appliance, follow these steps:

  • To fix a dirty or sticky volume knob, turn off and unplug the device or appliance.
  • Remove the knob and clean it with a soft cloth or tissue.
  • Use rubbing alcohol if needed but avoid using too much force.
  • If the knob is still dirty, soak it in warm, soapy water for a few minutes and dry it completely before reattaching it.
  • Turn on the device to see if the issue is fixed. If not, seek the help of a professional technician or repair service.

#7 – Syncing Problem

You should check the syncing if it hasn’t on the Ford radio you may face a sound issue.

The Fix:

Switch off your cell phone and try to sync again to Ford Radio. After completing the new sync system, the sound problem will automatically resolve.

Video: Ford Radio Has No Sound Power Reset

Master Reset To Solve Ford Sync Radio’s No Sound

Still, if you are experiencing issues with no sound coming from your Ford SYNC radio, a master reset may be the solution to your problem.

To perform a master reset on your Ford SYNC radio, follow these steps:

  • Turn on your vehicle and radio.
  • From the home screen, press the “Settings” icon.
  • Scroll down to “System” and select “Master Reset.”
  • Confirm that you want to perform a master reset by selecting “Yes.”
  • Wait for the radio to reset, which may take several minutes.
  • Once the radio has reset, you will need to pair your device and set up personalized settings that were previously configured.

If a master reset does not fix the issue, your Ford SYNC radio may have a more significant problem. In this case, it’s best to seek the help of a professional.

If your Ford sync master reset not working, you can check the article.


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